Shipping Policy

Thank you for shopping with Vincaa! Here are the details of our shipping policy.

Processing Time: All orders are processed and shipped within [e.g., 1-3 business days] from the date of purchase.
Shipping Methods & Costs: We offer various shipping options. The cost and estimated delivery time will be calculated at checkout based on your location and the selected shipping method.

Delivery Time:

Order Tracking: Once your order is shipped, you will receive an email with your tracking number and a link to track your package.
Shipping Address: Please ensure your shipping address is accurate and complete to avoid any delays. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Easy Returns and Exchanges

For returns and exchanges, a nominal pickup fee of ₹149 is applicable. This amount is charged directly by our courier partner—we do not keep any part of it.
No Cash Refunds: Instead, you'll receive a shopping coupon of equal value for your next purchase.
7-Day Return Window: You can return or exchange items within 7 days of receiving your order.
Condition Matters: Items must be unused, with original labels and tags attached.
No Try-and-Buy: We do not offer try-and-buy or open box delivery options.
Hassle-Free Process: Simply contact Customer Care to initiate any return or exchange.

For further inquiries, please contact our customer support team at Vincaacustomercare@gmail.com.